Many thanks for the excellent service provided by your store.
Jeremiah was very helpful and easy to deal with. Still can't believe that I walked in expecting to think about ordering a Heritage Cherry LP and you had the exact guitar I was looking for right there. And one that was not too heavy and looked terrific. Wonderful timing.
I will miss the Ric, but I still have the superior Ric 360v64 to meet my jangle needs. The VOX was a great amp, but my Mesa TA-15 does all the VOX tones I need. Appreciate the fair trade in prices you provide.
I had been thinking about another Heritage Cherry LP for a while. I missed the looks of my HC Standard that I traded in a while back, but not the weight. This new one looks better than that Standard and is not nearly as heavy. Very satisfied.
Thanks again for your excellent service. Always a pleasure doing business with you and your helpful and knowledgeable staff.
Just want to send some kind words letting you know that your employee, Dan Faiano (aka guido, I think I spelled that correctly) is AWESOME! He has been my sales person the last few times I've been at Alto and is a HUGE help: recommendations, small talk, pricing, going the extra mile to make sure I tried a cymbal or drum I may not have seen. I should also mention that once or twice he has set things up so I could play the instruments and really be sure I like them, and the chance to play the instruments is what has sold them to me. I understand he's dealt with other store employees because I'd play loud. But like I said, the chance to play is what sold me the drums. It's always been a good experience shopping when he's around and he definitely deserves some recognition.
Matt J NY