My experience with your store and staff has been a complete pleasure, knowledgeable helpful support from everyone. You hooked me up with a beautiful guitar. Thank you for great customer service.
Jim B NY
Let me say "thank you" again for your help with my microphone situation and all you did to get me the good information I needed, and for the great price. You really took care of me on this, which I appreciate so much. I can't wait to put the Royer to the test next weekend. Behind the thing which consumes me, music, is you. I don't know where I would be right now without your professional advice, opinions, and just plain help. I also want to mention how touched Al was by his experience at Alto today. All of you guys welcomed him and helped him along with his purchase. Keith (?) went in the back and pulled out the guitars Al wanted to try, always with a genuine smile, and looked up the information on any questions he had. Never pushy, always attentive. Al was so pleased with his purchase, even after clearly stating he had no intention of buying anything today. And he was beaming all the way home about how he now could keep his cherished Martin because of the great deal you gave him. He has just now started to break into playing open mic nights by himself and this new Taylor will inspire him. He kept saying what a great purchase he made today. I don't think I've seen him this happy in years. Music is his olive branch, and I just think you and the friendly staff at Alto should know what a wonderful thing you did by putting a gorgeous guitar in his hands. He really needed it. I know it may sound a bit corny, but your music store changes lives in such a positive way. Who needs a psychiatrist when you are holding and playing a musical instrument? The answer is, of course, no one. Thank you, Dennis.