Hey I recently visited your store and purchased a TRBX305 and a Fender Rumble 410 Cab. I just wanted to give my compliments to you guys. Specifically I wanted to leave a comment about the guy who helped me. I visited Alto Music in Middletown, NY. The bass guy there, Mike, was awesome to work with. The guy was super patient, helped me try out different basses with different set ups. I consumed almost 2 hours of his time while we went through different basses, combo amps, amp heads, and cabs. I was really appreciative he took the time to explain everything to me. I've always been THE bassist in my group of friends and musicians never having any bassist friends around me, receiving his his opinion without trying to oversell was a priceless to me. He quickly helped me set up layaway, always available to talk on the phone and change things if needed. He gave me a free gig bag and even helped me load the cab into the trunk of my car! I've been playing bass for over 10 years, been to **** and **** numerous times, bought numerous amps and guitars from both and I never once received the attention like Alto Music; usually I leave **** feeling like I was suspected of stealing something, and **** never has anyone available to help! However, because of Mike (he is an asset to your company) and the overall staff at Alto Music in Middletown, NY I will be a lifelong Alto Music customer.
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