Mirror & Disco Balls

Just a short note to let you know how pleased I was with the service given to me by Josh in your DJ/Live Sound Department. This man was wonderful. l'm a middle-aged gal who came out of dance retirement to teach line and couples dancing. I wanted to get equipment in place for both lessons and dances. I had zero knowledge walking into your store about audio equipment. Josh started with "Audio 101," explaining how everything worked, then proceeded to put together a total package for me. He was able to keep it within my budget and he explained in great detail how to assemble it all when I got it home. So, for starters, I was impressed with him from the very beginning. Not once did he ever make me feel like the non-technical person that I am. I took my equipment home...and promptly sprained my ankle...so dancing has been out of the question...until this week. And of course, when I went to assemble all the cables, etc., it was a nightmare for me. It had been a month since the purchase. So I called Josh, and much to my amazement, he was able to walk me through hooking everything up over the phone. I could not believe it!! And, again, he was just plain nice, courteous, respectful, helpful...l never once felt like he talked "down" to me at all. Just a super, top notch employee and a valuable asset to your store. At my class last night, everyone was checking out the new equipment and wanting to know where I got it. I was very quick to give out your store's name...and I told them to be sure and ask for Josh. l'm sure that one teacher that was there is going to get a headset, wireless mic and speaker. Anyway, just wanted you to know, he was a great salesman!l Thank you. I love my stuff." Sincerely, jean p

Jean
Pennsylvania